Open Positions

About PTR

Partnerships for Trauma Recovery (PTR) is a 501(c)(3) nonprofit organization dedicated to healing the psychological and psychosocial impacts of trauma among forcibly displaced immigrant survivors of human rights abuses and forced displacement resulting from war, torture, persecution related to identity and beliefs and other forms of interpersonal violence.  At our Mosaic Healing Center, we: (a) Provide culturally responsive, trauma-informed and linguistically accessible psychological and psychosocial care for asylum seekers and refugees from around the world, (b) Expand multidisciplinary clinical capacity to serve highly diverse immigrants through an in-depth yearlong clinical training program, (c) Conduct community outreach, support and training to address the needs of forcibly displaced immigrants and newcomers, and (d) Advocate for policies to prevent trauma and re-traumatization among international survivors of human rights abuses.

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Job Description: Grants Officer 

Location: Berkeley, California (remote optional until February 2022, at which point PTR will assume a hybrid remote/in-person schedule)

Schedule: Half-time (note: this position may be combined with the Grants Officer position, also a half-time role, to make a full-time position.)

Salary Range: $60,000-$65,000 pro-rated to half-time

Start Date: As soon as possible

ORGANIZATION

Partnerships for Trauma Recovery (PTR) is a 501(c)(3) nonprofit organization dedicated to healing the psychological and psychosocial impacts of trauma among international survivors of human rights abuses, such as war, torture, and persecution due to identity and beliefs.  At our Mosaic Healing Center, we: (a) Provide culturally responsive, trauma-informed and linguistically accessible psychological and psychosocial care for asylum seekers and refugees from around the world, (b) Expand multidisciplinary clinical capacity to serve highly diverse immigrants through an in-depth yearlong clinical training program, (c) Conduct community outreach, support and training to address the needs of forcibly displaced immigrants and newcomers, and (d) Advocate for polic­ies to prevent trauma and re-traumatization among international survivors of human rights abuses.

POSITION

This is an exciting opportunity to join a nonprofit organization working at the nexus of human rights and global mental health. PTR has grown rapidly, and this position will play a key role in supporting organizational sustainability and growth. Reporting to the Executive Director, the Grants Officer will be responsible for researching and drafting funding proposals, and for managing a subset of grants. The primary focus of this position is new institutional funder acquisition.

This position requires initiative, strong research and writing skills, creativity, attention to detail, and a passion for promoting human rights, peace, and psychosocial wellbeing. The ideal candidate is detail-oriented, has extensive grant writing experience, and sees this work as connected to the sustainability and wellbeing of the organization.

ROLES AND RESPONSIBILITIES

Responsibilities will include, but are not limited to, the following:

Grants Research, Application, and Management

  • Work with Executive Director on all grant opportunity identification, development, submission and tracking, including reporting. These activities include grant writing with both private and public foundations, crafting proposals for both unrestricted operating revenue and restricted projects, and submitting timely and accurate reports for a subset of grant-funded projects.
  • Conduct prospective research to identify and qualify new institutional funders.
  • Provide stewardship to current grantors, including working with the Executive Director to provide regular written updates to grantors.
  • Maintain current records including grant tracking and reporting.
  • Set up meetings for Executive Director and other staff members with foundation officers and other prospects, arrange for onsite tours for supporters, and attend meetings and onsite tours.

REQUIRED EXPERIENCE AND SKILLS:

  • At least 3 years writing successful grant applications of $100,000+ for private and/or government grants, and 2 years of grants prospecting experience.
  • Excellent research and writing skills.
  • Strong problem-solving skills. Able to address a wide variety of challenges with creativity, initiative and resourcefulness.
  • Knowledge of fundraising information sources.
  • Knowledge and familiarity with research techniques for fundraising prospect research.
  • Experience working in deadline-driven environments.
  • Understanding of international human rights and/or mental health, or ability to learn quickly.
  • Comfort with MS Office Suite.
  • Maturity and an ability to work collaboratively.
  • Ability to thrive in a fast-paced environment.

BENEFITS:

  • PTR offers health, dental, and vision benefits, and a generous holiday package, as well as three weeks of paid time off per year.

If interested, please send a one-page cover letter, resume, and 1-2 samples of successful grant applications you have written to jobs@traumapartners.org. Desired start date is as soon as possible. To learn more about Partnerships for Trauma Recovery, please visit our website at www.traumapartners.org. No phone calls, please.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this job. They are not intended to be an exhaustive list of duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties, and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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Job Description: Individual Donor & Communications Officer

Location: Berkeley, California (remote optional until February 2022, at which point PTR will assume a hybrid remote/in-person schedule)

Schedule: Half-time (note: this position may be combined with the Grants Officer position, also a half-time role, to make a full-time position.)

Salary Range: $60,000-$65,000 pro-rated to half-time

Start Date: As soon as possible

ORGANIZATION

Partnerships for Trauma Recovery (PTR) is a 501(c)(3) nonprofit organization dedicated to healing the psychological and psychosocial impacts of trauma among international survivors of human rights abuses, such as war, torture, and persecution due to identity and beliefs.  At our Mosaic Healing Center, we: (a) Provide culturally responsive, trauma-informed and linguistically accessible psychological and psychosocial care for asylum seekers and refugees from around the world, (b) Expand multidisciplinary clinical capacity to serve highly diverse immigrants through an in-depth yearlong clinical training program, (c) Conduct community outreach, support and training to address the needs of forcibly displaced immigrants and newcomers, and (d) Advocate for polic­ies to prevent trauma and re-traumatization among international survivors of human rights abuses.

POSITION

This is an exciting opportunity to join a nonprofit organization working at the nexus of human rights and global mental health. PTR has grown rapidly, and this position will play a key role in supporting organizational sustainability and growth. Reporting to the Executive Director, the Individual Donor & Communications Officer will be responsible for liaising with individual donors to steward and grow relationships, as well as creating social media content and communications pieces that reflect the work of the organization.

This position requires initiative, creativity, strong communications skills, and a passion for promoting human rights, peace, and psychosocial wellbeing. The ideal candidate enjoys building relationships and sees this work as connected to the wellbeing and sustainability of the organization as a whole.

ROLES AND RESPONSIBILITIES

Responsibilities will include, but are not limited to, the following:

Individual Donor Management

  • Steward PTR’s individual donors through the organization’s donor management platform, Little Green Light, by sending thank-you letters, importing new contacts from online fundraising events, and running reports to provide data on donor engagement.
  • Steward high net worth donors by researching donor interests, drafting compelling pitches and plans for ongoing engagement, scheduling in-person meetings for the Executive Director, and providing continuous follow-up.
  • Develop and edit strategic communications materials for individual donors.

Communications

  • In collaboration with Executive Director, develop communications strategy; create social media content, newsletters, and other communications materials in alignment with strategy.
  • Conduct interviews with staff as necessary to update and create new content related to organization-wide and campaign-specific activities.
  • Track campaign developments and newsworthy events and articles that are relevant to work of the organization.

REQUIRED EXPERIENCE AND SKILLS:

  • At least 2 years in individual donor management.
  • At least 2 years in developing communications strategy and producing polished, publicly facing communications materials, including social media content.
  • Strong interpersonal skills.
  • Familiarity with donor databases.
  • Highly organized and able to ensure timely outreach and follow up with all donors.
  • Ability to digest new information quickly and think critically about what information is needed to craft compelling cases for support.
  • Understanding of international human rights and/or mental health, or ability to learn quickly.
  • Ability to think creatively about how to find new sources of support by marketing campaigns in new ways to a variety of funders.
  • Maturity and an ability to work collaboratively, facilitating comforting with staff members regarding communications goals and strategy.
  • Comfort with MS Office Suite.
  • Ability to thrive in a fast-paced environment.

BENEFITS:

  • PTR offers health, dental, and vision benefits, and a generous holiday package, as well as three weeks of paid time off per year.

If interested, please send a one-page cover letter, resume, and 2-3 samples of communications materials you have produced to jobs@traumapartners.org. Desired start date is as soon as possible. To learn more about Partnerships for Trauma Recovery, please visit our website at www.traumapartners.org. No phone calls, please.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this job. They are not intended to be an exhaustive list of duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties, and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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Job Description: Human Rights Clinic Clinical Assistant

Location: Oakland, CA

Start date: As soon as possible

Salary: $50,000

Schedule: Full-Time

POSITION

Partnerships for Trauma Recovery (PTR), along with the Northern California Human Rights Clinic (HRC), is seeking a Clinical Assistant. This is an exciting opportunity to join a specialized grant-funded program providing trauma-informed, linguistically accessible, culturally responsive care for survivors of international human rights abuses. The HRC Clinical Assistant position is funded through the Office of Refugee Resettlement (ORR) Direct Services (DS) for Survivors of Torture (SOT) grant, implemented through collaboration between PTR and the HRC. The HRC Clinical Assistant position affords the opportunity to implement services at the nexus of human rights, global health and immigration, with the opportunity to have a lasting impact on individuals’ lives. This position requires strong organization, resourcefulness and a passion for promoting human rights, peace and wellbeing.

Partnerships for Trauma Recovery

Partnerships for Trauma Recovery (PTR) is a 501(c)(3) nonprofit organization dedicated to addressing the psychosocial impacts of trauma among international survivors of human rights abuses including war, torture, forced displacement, human trafficking and persecution due to identity and beliefs. At our Mosaic Healing Center, we: (a) Provide culturally responsive, trauma-informed and linguistically accessible psychological and psychosocial care for asylum seekers and refugees from around the world, (b) Expand multidisciplinary clinical capacity to serve highly diverse immigrants through an in-depth yearlong clinical training program, (c) Conduct community outreach, support and training to address the needs of forcibly displaced immigrants and newcomers, and (d) Advocate for polic­ies to prevent trauma and re-traumatization among international survivors of human rights abuses.

Northern California Human Rights Clinic

The Human Rights Clinic (HRC), previously housed at Highland Hospital and now located at Eastmont Wellness Center, provides medical evaluation and ongoing primary care to survivors of torture and other forms of ill-treatment suffered in survivors’ countries of origin. The HRC provides forensic evaluations for individuals seeking asylum in the U.S. and expert witness testimony in Federal Immigration Court. Since 2012, the clinic has performed over 400 forensic evaluations for patients who have undergone various forms of abuse. Eastmont Wellness Center also houses the Eastmont Refugee Clinic (ERC), which was founded in 1983 and has provided medical and mental health screening to over 900,000 refugees and other eligible entrants resettled in Alameda County. ERC is the only provider in Alameda County that offers this service. Historically, over 500 refugees have been seen at the clinic for medical examinations annually.

Due to public health & safety considerations during the COVID-19 pandemic, PTR staff have been operating remotely since the Spring of 2020. The Clinical Assistant will work remotely until PTR staff return to in-person work, at which time they would need to be located in the San Francisco Bay Area.

ROLES & RESPONSIBILITIES

  • Manage and track referrals from partner organizations such as legal service providers, faith-based institutions and nonprofit organizations.
  • Coordinate Human Rights Clinic appointments and manage providers’ calendars.
  • Utilize HRC’s and Alameda Health System’s (AHS) electronic systems to track patient scheduling for HRC appointments and manage client data.
  • Track patient forensic medical evaluation reports and liaise with referral sources and providers regarding documentation and deadlines.
  • Coordinate with interpreter services and referral sources to ensure linguistically accessible service provision to all HRC patients.
  • Provide strengths-based, trauma informed case management services to survivors of torture in order to meet their unique medical, psychological, social and legal needs.
  • Assist torture survivors with navigating a new and complex healthcare system, including linkage to medical benefits, and encourage medical follow-up appointments.
  • Maintain and cultivate partnerships within the Alameda Health System and liaise with all necessary care providers to ensure patient needs are met.
  • Assist in the program design and implementation process and maintain systems and workflow within the Human Rights Clinic.
  • Utilize outcome assessment tools and satisfaction surveys to evaluate program effectiveness and strengthen service delivery.
  • Serve as the primary point of contact to medical students and residents who are interested in shadowing opportunities at the Human Rights Clinic and manage their clinic schedules.
  • Assist in the coordination of trainings related to the needs of survivors of torture, attend trainings and meetings as needed.
  • Support the Human Right Clinic team through administrative, outreach and logistical tasks as needed.
  • Once in-person services resume, accompany patients to appointments within Eastmont Wellness Center, Highland Hospital, PTR and partner organizations to ensure access to necessary resources.

QUALIFICATIONS

Required Education and Experience

  • Bachelor’s degree in social work, legal studies, psychology or related field.
  • Experience working cross culturally with diverse international populations, and/or with highly vulnerable individuals or communities.
  • Strong data management skills with ability to track patient data and consolidate information from a variety of sources.
  • Experience working collaboratively in multidisciplinary teams.

Required Competencies & Skills

  • Highly detail oriented, organized and independent.
  • Strong coordination, time management and problem-solving skills.
  • Ability to protect client confidentiality and privacy according to HIPAA regulations.
  • Ability to set boundaries, practice self-care and maintain professional demeanor.
  • Cultural humility, sensitivity to cultural nuance and respectfulness for identity differences.
  • Excellent interpersonal and communication skills.
  • Proficiency with MS Office Suite, Google Drive, and internet research.
  • Commitment to the wellbeing of the refugee and asylum-seeking population and interest in global human rights, immigrant rights and social justice.

Preferred Experience & Competencies

  • Fluency in English as well as a second language commonly spoken among refugee and asylum-seeking populations in the Bay Area (Mam, Spanish, Tigrinya, etc.).
  • Experience working in a hospital or community-based clinic setting.
  • Experience working in multiple languages and/or with in-person interpreters.
  • Experience working with forcibly displaced people.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this job. They are not intended to be an exhaustive list of duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties, and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

How to Apply

If interested, please send a one-page cover letter and resume to jobs@traumapartners.org by January 1, 2022. Applications will be reviewed on a continuous basis until the position is filled. To learn more about Partnerships for Trauma Recovery, please visit our website at www.traumapartners.org.

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Job Description: Data & Reporting Assistant

Location: Berkeley, California

Schedule: Part-time (20 hours per week)

Start Date: As soon as possible

Salary: $50,000, prorated for half-time

ORGANIZATION

Partnerships for Trauma Recovery (PTR) is a 501(c)(3) nonprofit organization dedicated to healing the psychological and psychosocial impacts of trauma among international survivors of human rights abuses, such as war, torture, and persecution due to identity and beliefs.  At our Mosaic Healing Center, we: (a) Provide culturally responsive, trauma-informed and linguistically accessible psychological and psychosocial care for asylum seekers and refugees from around the world, (b) Expand multidisciplinary clinical capacity to serve highly diverse immigrants through an in-depth yearlong clinical training program, (c) Conduct community outreach, support and training to address the needs of forcibly displaced immigrants and newcomers, and (d) Advocate for polic­ies to prevent trauma and re-traumatization among international survivors of human rights abuses.

POSITION

This is an exciting opportunity to advance the impact of an innovative nonprofit organization working at the nexus of human rights and global mental health through data collection, entry, and management. The Data & Reporting Assistant will principally manage data for the African Communities Program, as well as support the Data & Reporting Manager in effective data collection, entry, analysis, and reporting. The Data & Reporting Assistant will support the African Communities Team in conducting ongoing analysis of client information and creating outcome reports to monitor client improvement and program effectiveness for the purpose of reporting to funders and other key stakeholders. A portion of the Data & Reporting Assistant’s responsibilities can be completed remotely, though some on-site work and limited travel within Alameda County is required once the current Shelter in Place mandate has been lifted and it is deemed safe to return to on-site work.

This position is funded by Alameda County Behavioral Health Services through the Mental Health Services Act (Underserved Ethnic and Language Populations Prevention and Early Intervention Services).

POSITION REPORTS TO

This position works closely with several team members, and works with African Communities Program (ACP) team on a day-to-day basis. This position reports directly to the African Communities Program Manager, and consults the Data & Reporting Manager as needed for technical assistance.

ROLES AND RESPONSIBILITIES

The responsibilities of the Data & Reporting Assistant will include but are not limited to the following:

Data Management and Reporting

  • Assist the African Communities Program (ACP) team in setting up data tracking systems and protocols to collect clinical and outreach data necessary for grant reports, and lead tracking of all Alameda County grant requirements in a timely manner. Conduct follow-up, track data for completeness, and provide appropriate support to staff as needed in order to complete reporting.
  • Participate in workshops and events as deemed necessary to understand context, and to collect data through avenues such as satisfaction surveys.
  • Become familiar with grant reporting requirements and deadlines in order to contribute to grant deliverables and data reporting requirements.
  • Provide data systems support for the Data & Reporting Manager and ensure proper integration between ACP data tracking systems and PTR’s overarching data management system in Salesforce.
  • Provide training on using data management platforms, as well as provide ongoing data entry support to ACP staff.
  • Assist in evaluating clinical and training outcomes through survey data collection and analysis, ensuring high fidelity and accuracy of data to inform program design.
  • Assist Data & Reporting Manager with implementing Salesforce updates in accordance with new data collection or reporting requirements.
  • Work closely with the ACP team to improve data collection tools, databases, and data entry templates.
  • Participate in the onboarding process for new staff by providing job training on data collection tools and data entry.

Mental Health Medi-Cal Administrative Activities

  • Become fully versed in Mental Health Medi-Cal Administrative Activities (MH MAA).
  • Complete monthly MH MAA billing activities and assist African Communities Program staff with MAA compliance.
  • Train and provide ongoing support to African Communities Program staff in monthly MH MAA billing requirements.
  • Ensure all MH MAA billing is completed accurately and submitted to Alameda County in a timely manner.

Additional Organizational support

  • Attend Alameda County Provider meetings and trainings and report pertinent information to the African Communities Program staff.
  • Serve as a liaison between PTR and Alameda County for administrative and data-related matters pertaining specifically to grant deliverables.
  • Assist staff with completing all Alameda County administrative requirements and maintain oversight of PTR compliance with Alameda County administrative documentation.
  • Attend PTR staff activities and events.
  • Complete administrative tasks and perform other duties as assigned.

Required Competencies & Experience

  • Between 1-3 years of related work experience in a fast-paced environment requiring significant organizational abilities and attention to detail.
  • A demonstrated commitment to working with African immigrants and/or prior experience working in an organization that serves immigrant communities or works in mental health.
  • Strong organizational and data management skills, particularly in Excel, with ability to track reporting requirements and consolidate data from a variety of sources.
  • Ability to quickly learn new systems and procedures and become well-versed with PTR’s use of platforms such as Insyst, Clinicians Gateway, and Salesforce.
  • Superior organizational skills and attention to detail; self-starter with ability to self-manage.
  • Excellent interpersonal skills, including strong written and verbal communication abilities.
  • Proficiency with MS Office Suite and Google Drive, most notably Excel and Google Sheets.
  • A positive attitude, patience, and flexibility.
  • Willingness and desire to learn and grow with this position.
  • Cultural humility, sensitivity to cultural nuance, and respectfulness of identity differences.
  • Ability to set boundaries, practice self-care, and maintain professional demeanor.

Preferred Competencies & Experience

  • Degree or education with a concentration in mental health, international development, or public health seen as an asset.
  • Familiarity with Insyst, Clinicians Gateway, and Salesforce data management systems.
  • Training or experience in data systems management, data analysis, monitoring and evaluation, or related field.
  • Experience working with diverse populations, especially international populations.
  • Familiarity with Medi-Cal and/or Medi-Cal Administrative Activities (MAA) billing.

If interested, please submit the following to jobs@traumapartners.org with the subject “Application for Data & Reporting Assistant”: 1) A cover letter; 2) Your most recent curriculum vitae or resume. Applications will be reviewed on a continuous basis until the position is filled. To learn more about Partnerships for Trauma Recovery, please visit our website at www.traumapartners.org. PTR is committed to creating a diverse workplace that reflects the nature of our work, as well as our international client population. POC, LGBTQ+, and immigrant candidates are strongly encouraged to apply.