Job Description: Human Rights Clinic - Clinical Coordinator
Schedule: Full-Time or Part-Time
Start Date: November 1, 2019
Partnerships for Trauma Recovery (PTR), along with the Northern California Human Rights Clinic (HRC), is seeking a Clinical Coordinator. This is an exciting opportunity to join a new specialized grant-funded program providing trauma-informed, linguistically accessible, culturally responsive care for survivors of international human rights abuses. The HRC Clinical Coordinator position is funded through the Office of Refugee Resettlement (ORR) Direct Services (DS) for Survivors of Torture (SOT) grant, implemented through a collaboration between PTR and the HRC. The HRC Clinical Coordinator position affords the opportunity to implement services at the nexus of human rights, global health and immigration, with the opportunity to have a lasting impact on individuals’ lives. This position requires strong organization, resourcefulness and a passion for promoting human rights, peace and wellbeing.
Partnerships for Trauma Recovery
Partnerships for Trauma Recovery Partnerships for Trauma Recovery (PTR) is a 501(c)(3) nonprofit organization dedicated to addressing the psychosocial impacts of trauma among international survivors of human rights abuses including war, torture, forced displacement, human trafficking and persecution due to identity and beliefs. At our Bay Area-based Mosaic Healing Center, we: (a) Provide culturally aware, trauma-informed and linguistically accessible mental health care for refugees, asylees, asylum seekers and human trafficking survivors, (b) Expand clinical capacity to serve these populations, and (c) Advocate for policies to prevent trauma and re-traumatization. With combined expertise gained through over twenty years of providing clinical and implementing international human rights programming, our team integrates the fields of global mental health and human rights to expand the range – and increase the depth – of psychosocial support for this highly vulnerable population.
Northern California Human Rights Clinic
Northern California Human Rights Clinic The Human Rights Clinic (HRC), previously housed at Highland Hospital and now located at Eastmont Wellness Center, provides medical evaluation and ongoing primary care to survivors of torture and other forms of ill-treatment suffered in their countries of origin. The HRC provides forensic evaluations for individuals seeking asylum in the U.S. and expert witness testimony in Federal Immigration Court. Since 2012, the clinic has performed over 300 forensic evaluations for patients who have undergone various forms of abuse. Eastmont Wellness Center also houses the Eastmont Refugee Clinic (ERC), which was founded in 1983 and has provided medical and mental health screening to over 900,000 refugees and other eligible entrants resettled in Alameda County. ERC is the only provider in Alameda County that offers this service. Historically, over 500 refugees have been seen at the clinic for medical examinations annually.
ROLES AND RESPONSIBILITIES
Facilitate multidisciplinary trauma-informed, linguistically accessible, culturally responsive care for HRC patients, through the coordination and provision of services.
- In collaboration with the HRC Medical Director and PTR Clinical Manager, implement and track grant funded activities, including developing and utilizing new systems to track the number of patients served and the types of care they received under the ORR grant.
- Assist with the design and implementation of a specialized intake, screening and eligibility process to determine patients’ status as survivors of torture.
- Manage patient referrals both to and from the HRC, and to and from partner organizations and providers, including PTR, refugee resettlement agencies, legal providers, community mental health practitioners, housing agencies, faith-based programs and other medical departments and specialty clinics.
- Establish, strengthen and maintain relationships with partner organizations and individuals both within and outside of PTR and the HRC.
- Conduct initial and follow-up assessments and other data collection to determine patients’ needs and resources and obtain patient outcomes at regular intervals.
- Provide strengths-based, trauma informed case management for HRC patients, in order to assist patients in meeting their unique medical, psychological, social and legal needs.
- Accompany patients to appointments within Eastmont Wellness Center, Highland Hospital, PTR and partner organizations to ensure access to necessary resources.
- Assist torture survivors with navigating a new and complex healthcare system, including linkage to medical benefits, and encourage medical follow-up appointments.
- Serve as the primary point of contact for HRC patients, and seek their input through individual assessments, focus groups, and/or satisfaction surveys to evaluate program effectiveness and strengthen service delivery.
- Utilize electronic systems to manage patient scheduling for HRC appointments.
- Coordinate and manage interpreter services for HRC patients and clinicians.
- Manage and track patient medical evaluation appointments and liaise with lawyers regarding provider affidavits and testimony, if necessary.
- Create a space that welcomes patients and supports staff and interpreters who serve them with openness and respect for each person’s cultural and historical experiences.
- Coordinate trainings for providers and community partners on identifying and caring for torture survivors; attend trainings and meetings related to the needs of displaced people.
- Support HRC team through administrative, outreach and logistical tasks as needed e.g. coordinating meetings, filling out forms, etc.
- Office management, including troubleshooting technical and other issues as they arise, communicating with vendors, purchasing supplies, tracking expenses, etc.
Required Education & Experience
- Master’s degree in social work, counseling, public health or related field.
- Experience with Electronic Medical Records or other patient-related data systems.
- Strong data management skills with ability to track patient data and consolidate information from a variety of sources.
- Experience utilizing data collection or assessment tools.
- Experience working in a hospital or community based medical clinic setting.
- Experience working collaboratively in multidisciplinary teams.
- Experience working cross-culturally with diverse international populations, and/or with highly vulnerable individuals or communities.
- Experience providing trauma-informed care.
Required Competencies & Skills
- Highly detail-oriented, organized and independent.
- Ability to plan for and meet deadlines, prioritize and manage a dynamic task load.
- Strong coordination, time-management and problem-solving skills.
- Ability to learn quickly and be receptive to feedback.
- Ability to recognize areas for improvement in operations, and spearhead developing systems, protocols, and documentation to address these areas.
- Ability to address challenges with creativity, initiative and resourcefulness.
- Ability to write with professional language and maintain excellent records.
- Ability to protect client confidentiality and privacy according to HIPAA regulations.
- Ability to set boundaries, practice self-care, and maintain professional demeanor.
- Flexibility and adaptability to developing program needs and requirements.
- Cultural humility, sensitivity to cultural nuance and respectfulness for identity differences
- Excellent interpersonal and communication skills.
- Proficiency with MS Office Suite, Google Drive, and internet research.
- Commitment to the wellbeing of refugee and asylum-seeking population & interest in global human rights, immigrant rights and social justice.
- Fluency in English as well as a second language commonly spoken among refugee and asylum-seeking populations in the Bay Area (Spanish, Tigrinya, French, Arabic etc.).
- Experience working in multiple languages and/or with in-person interpreters.
- Experience working with forcibly displaced people.
- Experience managing budgets, purchasing supplies and/or tracking program expenses.
How to Apply
If interested, please send a one-page cover letter and resume to firstname.lastname@example.org by October 15, 2019. Applications will be reviewed on a continuous basis until the position is filled. To learn more about Partnerships for Trauma Recovery, please visit our website at www.traumapartners.org.
Partnerships for Trauma Recovery is an equal employment opportunities (EEO) and does not discriminate on the basis of ancestry, age, color, disability (physical and mental, includes HIV and AIDS), genetic information, gender, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion (includes religious dress and grooming), sex (includes pregnancy, childbirth, breastfeeding, and/or related medical conditions), sexual orientation, or request for FMLA in accordance with applicable federal, state and local laws.
Job Description: Financial Officer
Location: Berkeley, California
Start Date: November 2019 (or sooner, if possible)
Partnerships for Trauma Recovery (PTR) is a 501(c)(3) nonprofit organization dedicated to healing the psychosocial impacts of trauma among international survivors of human rights abuses and forced displacement resulting from war, torture, gender-based violence and persecution due to identity and beliefs. At our Mosaic Healing Center in Berkeley, California, we: (a) Provide culturally and contextually reflective, trauma-informed and linguistically accessible psychological and psychosocial care for refugees, asylees and asylum seekers, (b) Expand multidisciplinary clinical capacity to serve these diverse international populations through an 11-month, 24-hour per week in-depth clinical training program for advanced doctoral students and post-graduate interns in psychology and social work, and (c) Advocate for policies to prevent trauma and re-traumatization among international survivors of human rights abuses.
This is an exciting opportunity to join a nonprofit organization working at the nexus of human rights and global mental health. Reporting to the Program Manager, the Financial Officer will be responsible for ensuring day-to-day financial management, including management of grant-related budgets. This position requires a high attention to detail, strong bookkeeping and financial management abilities, familiarity with budgeting processes for foundation and government grants, and a passion for promoting human rights, peace and psychosocial wellbeing.
ROLES AND RESPONSIBILITIES
The roles and responsibilities of the Financial Officer will include the following:
● Manage book keeping for PTR: track income and expenditures in Quickbooks Online, track receipts, and generate reports as needed
● Allocate expenses based on individual grant budgets and functional expenses
● Comply with local, state, and federal government reporting requirements
● Adhere to financial policies and procedures and ensure continued compliance
o Refine and improve financial policies and procedures as necessary
● Track funds received from grantors, and prepare, and submit invoices to grantors
● Prepare financial reports for Quarterly Board Meetings
● Compile information necessary to file tax returns, and work with accountant to ensure tax returns are filed in a timely fashion
● Maintain chart of accounts
● Pay credit card bills, after expenses are reviewed by Executive Director
● Ensure payment in a timely fashion for licenses, insurance providers, and other vendors or contractors
● Maintain an orderly accounting filing system
● Lead auditing processes, including assembling information for external auditors
● Conduct a monthly reconciliation of every bank account and petty cash
● Conduct periodic reconciliations of all accounts to ensure their accuracy
● Calculate variances from the annual budget and report significant issues to management
● Oversee the distribution of petty cash remains in accordance with best financial practices
● At least 2 years of experience managing grants over $150,000
● High level of experience preparing information for organizational audits
● Familiarity with grant reporting requirements for both private and government grants
● Experience both creating and managing systems to track information flow pertaining to grant budgets
● Strong financial management skills, including proficiency with Quickbooks Online
● At least 2 years of experience working in a mental health or healthcare setting
● Highly detail-oriented and organized
● Strong problem-solving skills. Able to address challenges of a wide variety with creativity, initiative and resourcefulness.
● Experience working with diverse populations, especially international populations
● Comfort with MS word, excel and internet research
● Maturity and an ability to inspire others and work collaboratively with staff and volunteers
● Ability to thrive in a fast-paced environment
How to apply for open positions:
Application process: If interested, please submit the following to email@example.com with the subject Application for Financial Officer: 1) A cover letter; 2) Your most recent curriculum vitae or resume.
Applications will be reviewed on a continuous basis until the position is filled. To learn more about Partnerships for Trauma Recovery, please visit our website at www.traumapartners.org.
Partnerships for Trauma Recovery is an equal employment opportunities (EEO) and does not discriminate on the basis of ancestry, age, color, disability (physical and mental, includes HIV and AIDs), genetic information, gender, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion (includes religious dress and grooming), sex (includes pregnancy, childbirth, breastfeeding, and/or related medical conditions), sexual orientation, or request for FMLA in accordance with applicable federal, state and local laws.